March 29, 2024

What is our Tech Help Service?

Your appliance repair question will get answered by a certified appliance technician via live chat or via email.

Our live chat is not always available only when you see the live chat icon displayed in your browser will there be a technician available to answer your question live. Once you have ordered our Tech Help Service just fill out the question form on our Tech Help Service page and your question will be answered within 24 hours (usually much faster). If you see the live chat icon displayed simply click on the icon to chat with a technician, they can verify your payment at the time of chat, so make sure before chatting you have made your payment.

With the purchase of our Tech Help Service you also get an instant download link for the free custom step by step repair guide for Bosch Washer Error Code Er:01 with detailed images and written instructions of how to do this repair yourself.