Scott Sunderland asked 3 years ago
I recently purchased a Whirlpool WTW8500bw0 Cabrio Platnum washer. I TRIED TO RUN A BASIC LOAD OF CLOTHES. IT BEGAN THE OPERATION BUT IT WAS NOT AGGITATING OR SPINNING CAUSING THE MACHINE TO STOP AND DISPLAY THE F1 ERROR AND ALL THE LOAD SELECT BUTTONS WERE FLASHING. COULD YOU LINE ME OUT A PATH TO FIGURE OUT WHAT IS WRONG. I KNOW THE MACHINE WAS WORKING PROPERLY SHORTLY BEFORE I PURCHASED IT. THERE IS NO INFORMATION CONCERNING THIS PROBLEM IN THE TROUBLESHOOTING SECTION OF THE OWNERS MANUAL. i WOULD APPRECIATE YOUR GUIDANCE VERY MUCH. THANK YOU
Master Tech Staff answered 3 years ago
The F1 error is an internal failure of the main control and the only thing you can do is try and reset the electronics by killing power to it at the breaker/fuse panel on your home for one full minute then restore power. If after that the problem persists the main control has to be replaced. The control you need for that model is part number W10761028.
