Understanding and Resolving the Kenmore Dishwasher E24 Error Code
What is the Kenmore Dishwasher E24 Error?
The Kenmore Dishwasher E24 Error typically indicates a problem with the dishwasher’s drainage system. This error is triggered when the dishwasher is unable to drain out the water within a specific time frame and the dishwasher’s main control is detecting an excessive power draw from the drain pump. The root of the problem could be as simple as a blocked filter or drain hose, or more complex issues like a malfunctioning drain pump. In the most severe cases, it could even be due to a defective pump circuit on the main board, which inaccurately measures the amp draw from the drain pump.
How to Fix the Kenmore Dishwasher E24 Error
Step 1: Check the Filter
The first step in troubleshooting the E24 error is to check the dishwasher’s filter. Over time, food particles and debris can accumulate in the filter, causing a blockage that prevents the dishwasher from draining properly. To clean the filter, remove it from the dishwasher and rinse it under warm water. Use a soft brush to remove any stubborn debris. Once the filter is clean, reinstall it and run a cleaning cycle to see if the error has been resolved.
Step 2: Inspect the Drain Hose
If the filter is clean and the error persists, the next step is to inspect the drain hose. A kinked or clogged drain hose can also prevent the dishwasher from draining. To check the drain hose, you’ll need to disconnect it from the dishwasher and the drain under the sink. Once disconnected, use a long brush or a straightened wire hanger to remove any blockages. After clearing the hose, reconnect it and run a cycle to see if the error has cleared.
Step 3: Examine the Drain Pump
If the E24 error is still present after checking the filter and drain hose, the issue may lie with the drain pump. The drain pump is responsible for pumping out the water from the dishwasher. If it’s faulty or obstructed, it could trigger the E24 error. If you want to check the drain pump and don’t know how you can always ask for directions in our Dishwasher Repair Questions Forum.
Step 4: Replace The Control Board
If the drain pump, drain hose and filter check out ok that indicates an issue with the main control board of your dishwasher, which is not accurately detecting the pump’s operation.
The main control board is located on the right side underneath the dishwasher. To rectify this problem, you’ll need to order a replacement and install it. You can order a new board at PrismParts.
