Top Load Whirlpool Washer Won’t Spin Free Troubleshooting

When your top load Whirlpool washer won’t spin there are a few steps you need to take to figure out why it’s not spinning. The first thing to do is try and reset the electronics by cutting power to the washer at the breaker/fuse panel on your home for one full minute then restore power. Cancel the cycle and start a new one if it still won’t spin check the things listed below.

Before you begin following the information below make sure that your washer model number is listed in the model list at the bottom of this page in the tags section otherwise the information provided might not be relevant to your washer. All relevant parts you may need to make this repair are listed at the bottom of this page.

Lid Lock 

Is the lid lock locking? Can you hear the lid lock engaging when you start a cycle? Is the lid actually locked?

If you answered yes to all of these questions move on to the next step below. If you answered no to any of these questions replace the lid lock assembly on the washer. If the lid is not locking or the lid lock is malfunctioning the control will not allow the washer to start or continue a cycle.

Water Inlet Valve

Did the washer fill with water? Is both the hot and cold side of the valve working properly?

If the washer does not fill with water replace the water inlet valve. If the washer is not filling with water the main control board will not allow the washer to continue or start a cycle. Replace the water inlet valve.

Drain Pump

Is the washer draining? Can you hear the drain pump running?

If the drain pump is not draining water from the washer the main control will not allow the washer to spin, continue or start a cycle. Replace the drain pump.

Motor

Is the motor running, did the washer agitate and go through the wash cycle but failed to spin? If that is the case then it’s likely the shift actuator has failed. That is the control that shifts the gearbox between agitate and spin so if it’s just stuck on agitate and not spinning that is the problem. Replace the shift actuator.

If none of the scenarios above apply to your situation then it gets much more complicated to figure out why your top load Whirlpool washer won’t spin.

From here what you will need to do is start by activating the service diagnostic test mode on your Whirlpool washer. Below is a link to download the service technical sheet for these models. Be sure your model washer is listed in the model list in the tag section at the bottom of this page otherwise this information is irrelevant to your washer.

Instructions for entering diagnostic mode are listed on page 2 of the technical data sheet linked below. Once you enter diagnostic mode you will then need to perform the fault code display mode  as described on page 3. Then once you have done that you will need to refer to the fault code chart on pages 6-7 and figure what code the control is giving you then follow the troubleshooting steps provided for the code given.

Click Here To Download The Technical Data Sheet

Once have figured out the code and followed the troubleshooting and figured out what the problem is and you need part information or any help for that matter feel free to post a question in the comments section of this page and your question will be answered A.S.A.P.

Top Load Whirlpool Washer Won’t Spin Repair Parts

Whirlpool Washer Lid Lock Assembly

Whirlpool Washer Water Inlet Valve

Whirlpool Washer Drain Pump

Whirlpool Washer Shift Actuator

The information provided in this Top Load Whirlpool Washer Won’t Spin Free Troubleshooting guide applies to all the models listed below in the tags section.