July 16, 2024

Cabrio Washer Error F7E9


The Cabrio Washer F7E9 error code means the main board has detected the motor is not moving when its suppose to be, this error is classified as a locked rotor.

  1. Check for clothing or other items stuck between the basket and tub which could be causing friction on the drive system or stopping the motor from spinning the basket.
  2. Make sure the load in the basket is level and not off balance.
  3. If all the above looks ok then there are tests that can be made with an ohm/volt meter. If you need help with this error code let us know.

If you need the specific diagnostic steps to take for the Whirlpool Cabrio Washer Error F7E9 then click on the live tech help button at the bottom right of the page and let one of our technicians help you in live chat. You can also  visit our Tech Help Service Center and order a Custom Whirlpool Cabrio Washer Error F7E9 Repair Guide.

This error code applies to the models below in the tag section and many more.


  1. I’m in diagnostic mode and the codes are F7 and E9. The appliance guy who came by said I need a whole new washer. I don’t think he ever got into this diagnostic menu but he did pull out some clothes that was stuck on side but didn’t do anything with codes. Could that be partial problem? 🙁

    1. Ya the clothes between the basket was most likely the problem. The error you are getting is displayed when the main control determines that the motor Rotor is not moving when it is being actively driven.
      • Mechanical friction on drive mechanism or basket (items between basket and tub).
      There may be more clothes that are under the tub if you are still having the problem. The tech probably did not want to have to remove the tub to fix it so just told you that.

      1. Any idea on how to get this models top off? I see they say there might be clips on front. I have a wtw8500dco. Thank you

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.